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Knowledge base
General
Connecting to PatronBase Cloud
6
Connecting to PatronBase Cloud
Connecting to PatronBase Cloud via MS RD Client mobile app (Android)
Connecting to PatronBase Cloud via Microsoft Remote Desktop, Windows App
Connecting to PatronBase Cloud via MS RD Client app (Mac OS X)
Installing TS Print Client for report printing
View all 6
Connecting to PatronBase Cloud - Canada
1
Connecting to PatronBase Cloud
Getting Started
1
Setting up the Organisation
FAQ
2
Saving reports from PatronBase Cloud
When someone else logs in, my PatronBase session disappears.
Social distancing functionality
0
Box Office
Understanding the seating plan
1
Understanding the Seating Plan Graphic
Print web bookings
1
Printing web bookings
Booking Tickets
0
Administration
Setting Up The Organisation
2
Setting Up the Organisation
Setting Tags / Prompts
Setting Up Sales
1
Setting Up Sales
Setting Up Patrons
1
Setting Up Patrons
Security
1
Security
Venues
2
Venues
Defining a Venue
Productions
3
Productions
Adding Seats to an existing Performance in a new area
Adding Seats to an existing area for an existing Performance
Members
4
Members
Member Groups
Member Categories
Member Volunteer Roles
Social distancing functionality
1
Social distancing functionality
TimeSlot Field Error
0
Web Control Panel
Web Module Settings
12
Web Module Settings
Cart
Reporting
Productions
Seasons
View all 12
Page Styling
10
Page Styling
Front Page Styling
Theme
Front Page Preview
List Styling
View all 10
Store Control Panel
5
Store Control Panel
Sample Step by Step Process
Categories
Variations
Products
Venue Designer
1
Venue Designer
MailChimp Email Integration
1
MailChimp Email Integration
Advertising
1
Advertising
Queue
1
Queue
Foyer
1
Foyer
Entry Manager
1
Entry Manager
Utilities
1
Utilities
Logging
1
Logging
Online Reporting
1
Online Reporting
Scheduled Downtime
1
Scheduled Downtime
PatronBase API
1
PatronBase API
Promoter's Access Via the Web
1
Promoter's Access via the Web
Marketing
Finding a Specific Patron
1
Finding a Specific Patron
Grouping Patrons
1
Grouping Patrons
Defining and Recording Patron Relationships
1
Defining and Recording Patron Relationships
Mining the Patron Database
1
Mining the Patron Database
Managing Sponsors
1
Managing Sponsors
Managing Donors
1
Managing Donors
Using the Reports Outputs for Communications
1
Using the Report Outputs for Communications
Recording Patron Contact in Communication History
1
Recording Patron Contact in Communication History
Saving and Reusing a Query
1
Saving and Reusing a Query
Tracking a Patron
1
Tracking a Patron
Venue Manager
Setting up Venue Manager
1
Setting up VM
Checking Availability for Venue
1
Checking Availability for Venue
Making a Booking (VM)
1
Making a Booking (VM)
Converting a Booking Into a Ticketable Production
1
Converting a Booking Into a Ticketable Production
Reporting
Production Reports
1
Production Reports
Shift Reports
1
Shift Reports
Date Reports
1
Date Reports
Season Booking Reports
1
Season Booking Reports
Extracts Reports
1
Extracts Reports
QuickPos
Making a sale in QuickPos
1
Making a sale with QuickPos
Login to POS terminal
1
How to login to POS terminal
Configure QuickPOS
1
Configure QuickPOS
Exit QuickPOS
1
Exit QuickPOS
Members
Getting Ready
1
Getting Ready
Getting Started
1
Getting Started
Adding a Member
1
Adding a Member
The Members Tab
1
The Members Tab
The Communication Tab
1
The Communication Tab
Reports (Members)
1
Reports
WebHub
Finding a Patron
1
Finding a Patron
Box Office Online Module
1
Using the Box Office Online Module
Online Marketing Module
1
Targeting Communications With the Online Marketing Module
Monitor
1
Watching Key Progress Information With Monitor
Occupancy
1
Monitoring Venue Occupancy
Entry Manager
Entry Manager
0